General Office of Sichuan Provincial People’s Government
Notice on printing and distributing the three-year action plan of "One Network Office" in Sichuan Province
Chuan Ban Fa [2022] No.64
Municipal (state) and county (city, district) people’s governments, provincial government departments and institutions directly under the relevant units:
The "Three-year Action Plan of" One Netcom Office "in Sichuan Province has been approved by the provincial government and is hereby issued to you. Please earnestly organize and implement it.
General Office of Sichuan Provincial People’s Government
September 15, 2022
Three-year Action Plan of "One Network Running" in Sichuan Province
This plan is formulated to continuously deepen the "run once at most" reform under the premise of "one online office", accelerate the construction of a unified, intelligent, convenient and efficient online government service system in the province, comprehensively improve the digital and intelligent level of public services, and continuously meet the multi-level and diversified service needs of enterprises and the masses.
I. General requirements
(1) Guiding ideology.
Guided by the Supreme Leader’s Socialism with Chinese characteristics Thought in the New Era, we will fully implement the spirit of the 19th National Congress of the Communist Party of China and the previous plenary sessions of the 19th National Congress, conscientiously implement the important exposition of the Supreme Leader’s General Secretary on the construction of "digital China" and the important guiding spirit of Sichuan’s work series, adhere to the people-centered principle, accelerate the "run once at most" reform under the premise of "one network running", and resolutely break the information island, dismantle the data chimney, and open up business barriers. Vigorously promote the sharing and orderly gathering of government data, solidly promote the standardization and facilitation of government services, promote the integration of business, technology and data, actively build a cross-level, cross-regional, cross-system, cross-departmental and cross-business collaborative work system, effectively serve the free flow of production factors in our province, better meet the people’s growing needs for a better life, and provide strong support for promoting high-quality development, creating high-quality life, and promoting the modernization of governance system and governance capacity.
(2) Basic principles.
Adhere to the concept of system and overall planning. According to the working idea of "overall promotion, single-point breakthrough and steady improvement", we will optimize the top-level design, strengthen business connection, system connection and technology connection, clarify the scope of work, responsibility boundary and coordination mechanism of local and departmental departments, and build a "vertical and horizontal coordination, up and down linkage" promotion pattern of the province’s integration work.
Adhere to demand orientation and apply traction. Starting from improving the satisfaction and sense of gain of enterprises and the masses, we will innovate application scenarios, expand service areas, and accelerate the in-depth application of artificial intelligence, big data and blockchain in areas such as people’s livelihood services, business environment and government governance.
Adhere to business collaboration, sharing and openness. Deepen cross-level, cross-regional, cross-system, cross-departmental and cross-business system docking, data sharing and business collaboration, establish and improve a unified data transmission, data aggregation and data sharing hub in the province, and build an integrated government service platform ecosystem in the province.
Adhere to online and offline integration. Actively promote the unified standardization, synergy and seamless integration of online and offline channels. Pay attention to the needs of key groups such as the "old, weak and disabled" and people in ethnic areas, actively eliminate the "digital divide" and constantly improve the level of generalization, equalization and convenience of government services.
Adhere to coordinated development, safety and controllability. Correctly handle the relationship between innovation and development and security, strictly protect business secrets and personal information security, improve the network security and data security guarantee system, and effectively build a safe bottom line.
(3) Overall objectives.
In 2023, the provincial integrated government service platform basically completed the upgrading of basic support capacity, and the relevant industry systems were effectively optimized and integrated; The province’s electronic license and electronic signature application sharing service system has been basically completed; The standardized and dynamic management mechanism of government service matters has been basically established, and the high-frequency matters have basically achieved "one thing at a time" and "cross-provincial management", and the basic support capacity of "one network management" has been significantly enhanced.
In 2024, the level of intelligence and intellectualization of government services will be further improved, and the platform and intelligent customer service system of smart government affairs will be fully completed, and the demonstration and application project of "One Network Office" will make significant progress; The integrated management of government services has been gradually extended to the whole life cycle of enterprises and individuals. "Online management, handheld management, nearby management, one-time management and one-license management" is easier and easier to handle, and the innovative ability of "one network management" has been significantly improved.
In 2025, the level of standardization, standardization, convenience and intelligence of government services in our province will be greatly improved, and the online and offline government services will be deeply integrated and developed in a coordinated way. The province’s unified, intelligent, convenient and efficient online government service capability system will be fully established, and Tianfu Tongban will become an influential government service brand in the country.
Two, comprehensively improve the "one network" business support capabilities.
(four) to strengthen the standardization of government services. Comprehensively standardize government service matters, promote the same government service matters to be "accepted indiscriminately and handled with the same standard" throughout the province, and complete the revision of the basic catalogue of our province according to the basic catalogue of national government service matters before the end of 2022, and basically realize the standardized management of the list of government service matters; Building a library of laws and regulations on government services to realize the synchronous change of laws and regulations cited in matters; Release the reference list of the situation items of the province’s government services, and basically complete the situational combing; Before the end of 2023, we will fully complete the situational transformation of matters and launch intelligent service guide services; Basically realize the homologous release and unified management of government services related to the operation of self-built business systems and the provincial integrated government service platform; Before the end of 2024, explore the construction of government service knowledge map. [Responsible units: General Office of the provincial government, Department of Justice, Provincial Government Affairs Service and Resource Trading Service Center, Provincial Big Data Center, relevant departments (units) directly under the province, and people’s governments of cities (states). Before the comma is the lead unit, the same below]
(five) timely and dynamic adjustment of government services. Improve the dynamic management mechanism of government service matters, realize data homology, dynamic update and linkage management, and establish a dynamic monitoring and updating mechanism of matters before the end of 2022 to realize the dynamic management of government service matters in the province; Before the end of 2024, establish a communication and coordination mechanism for matters management, promote the real-time linkage between the provincial integrated government service platform and the national government service platform, and realize that the negative list of market access, the list of investment approval management matters, the list of construction project approval matters, etc. are consistent with the names and types of similar matters in the basic catalogue of government service matters. [Responsible units: General Office of the provincial government, Department of Justice, Provincial Government Affairs Service and Resource Trading Service Center, Provincial Big Data Center, relevant departments (units) directly under the provincial government, and people’s governments of cities (states)]
(six) standardize the process of government service matters. Provide services in strict accordance with the service guide, and do not add additional processing links and application materials in disguise. Before the end of 2023, formulate standardized guidelines for the handling of outsourcing links, optimize outsourcing services, and realize standardized management of the handling procedures and processing time of on-site inspection, organization of hearings, expert review, and social publicity; Before the end of 2024, we will continue to promote the docking of the provincial integrated government service platform, the self-built business system of the department and the relevant office systems within the agency, and basically realize the electronic operation of the internal approval process. [Responsible units: the general office of the provincial government, the provincial government service and resource trading service center, the provincial big data center, the relevant departments (units) directly under the provincial government, and the people’s governments of various cities (states)]
(seven) to explore the standardized management of convenience services. With reference to the management mode of government services, standardize the management of convenience services in the fields of public education, labor and employment, medical and health care, old-age services, social services, municipal public services, etc. Before the end of 2023, publish a list of convenience services and establish a dynamic adjustment mechanism; Before the end of 2024, we will further strengthen the standardized management of convenience services, clarify service conditions, handling procedures, handling time limits and charging standards, and improve the evaluation and supervision mechanism. [Responsible units: provincial big data center, provincial government affairs service and resource transaction service center, relevant departments (units) directly under the provincial government, and people’s governments of cities (states)]
(eight) to explore the standardized management of the active exercise of administrative power. Standardize the matters of active exercise of administrative power. Before the end of 2023, we will promote the standardization of work guides for matters of active exercise of administrative power, and standardize the names of matters, setting basis, handling procedures, discretion, summary procedures and other elements; Before the end of 2024, promote online operation, document data and process trace; Upgrade and improve relevant business systems, and gradually realize online deduction, online hearing, online proof and online payment of fines. [Responsible units: Department of Justice, Provincial Big Data Center, relevant departments (units) directly under the provincial level, and people’s governments of cities (states)]
(9) Promote the integrated development of online and offline government services. Except as otherwise stipulated by laws and regulations or involving state secrets, in principle, the government services actually handled by various departments (units) in various places are publicly operated on the provincial integrated government service platform, further standardizing the online and offline handling methods of government services to meet the diversified needs of enterprises and the masses. By the end of 2022, the online service portal will be unified, and online and offline service channels such as government services and service guides will be fully released, updated synchronously and evaluated online and offline. Before the end of 2023, we will promote the extension of "good bad reviews" to the field of public services, and establish and improve the analysis of "bad reviews" in key areas and key regions and the daily monitoring and feedback mechanism. [Responsible units: provincial big data center, provincial government affairs service and resource transaction service center, relevant departments (units) directly under the provincial level, and people’s governments of cities (states)]
Third, comprehensively improve the technical support ability of "One Network Office"
(ten) to strengthen the province’s government service platform construction. Adhere to the principle of "taking unification as the mainstay, combining unification with separation, coordinating departments and linking up and down", give full play to the role of public hub and public support of the provincial integrated government service platform, make overall plans to promote the construction and management of the provincial government service platform, promote the comprehensive integration of online and offline government services, and build a full-time online and multi-channel integrated government service system. Various industry departments can rely on the provincial integrated government service platform to handle government service business, and no longer build related business systems separately; If it is really necessary to build a separate business system, it should be coordinated by the provincial level in principle, and the deep docking and business collaboration between the business system and the provincial integrated government service platform is a necessary condition for project approval and acceptance. In principle, all localities will no longer build a separate government service platform, and should rely on the provincial integrated government service platform to carry out innovative work such as comprehensive window collaboration, data sharing and self-service. [Responsible units: provincial big data center, provincial government affairs service and resource transaction service center, relevant departments (units) directly under the provincial level, and people’s governments of cities (states)]
(eleven) the construction of comprehensive acceptance business collaborative hub. Focusing on "separation of trial" and "integrated service", we will build a comprehensive acceptance collaboration system for the provincial integrated government service platform, improve the ability of task distribution, material circulation and business collaboration, encourage qualified cities (States) to superimpose characteristic functions and applications, complete the main function construction before the end of 2022, and formulate a comprehensive window construction and docking standard guide. By the end of 2024, we will complete the deep docking between the self-built business system of provincial departments and the provincial integrated government service platform, continue to promote the data sharing between the national vertical management business system (hereinafter referred to as the national vertical management system) and the provincial integrated government service platform, and gradually realize the two-way sharing of government service data, business collaboration, real-time supervision of the process, and full aggregation of results, effectively solving the problem of "secondary entry". [Responsible unit: provincial big data center, provincial departments (units) and municipal (state) people’s governments]
(twelve) to enhance the "Tianfu Tongban" multi-terminal collaborative service capabilities. Relying on the provincial integrated government service platform, strengthen the construction of local and departmental sub-sites, strengthen the management of public entrance of government services, continuously improve the mobile service matrix of "Tianfu Tongban" and launch more special services. Before the end of 2022, enhance the homogeneous and multi-source publishing management ability of "Tianfu Tongban" and realize the multi-channel homologous publishing and unified management of related services applied to computers, mobile terminals, government service halls and self-service terminals; By the end of 2024, all kinds of government service mobile terminals at all levels will basically be integrated with "Tianfu Tongban", upgrade the user-specific space, realize "one enterprise, one file" and "one person, one file", promote the "aging" transformation, innovate the special services in ethnic areas, and build the "Tianfu Tongban" super mobile terminal. [Responsible units: provincial big data center, provincial government affairs service and resource transaction service center, relevant departments (units) directly under the provincial government, and people’s governments of cities (states)]
(thirteen) to create a unified "Tianfu No.1" intelligent customer service system in the province. Strengthen the intelligent capacity building of the 12345 hotline platform, actively innovate the management operation mode, and establish and improve the coordination and linkage mechanism between the 12345 government service convenience hotline and emergency hotlines such as 110, 119, 120 and 122, and public service hotlines such as water and electricity before the end of 2022; By the end of 2023, an intelligent customer service system integrating intelligent search, intelligent question and answer, intelligent guidance, intelligent notification, intelligent early warning and intelligent return visit will be basically established and put into use; By the end of 2024, a unified counseling system for pre-declaration of government services in the whole province will be established, providing remote video, intelligent guidance, animated graphics and other counseling methods, supporting multilingual intelligent consulting services, and realizing "second response" and high-frequency appeal scene services in standard questions. [Responsible units: Provincial Big Data Center, Public Security Department, Provincial Health and Wellness Committee, Provincial Fire and Rescue Corps, relevant departments (units) directly under the province, and people’s governments of cities (states)]
(fourteen) innovation to promote the application of new technologies. Focusing on the common needs of government services, we will comprehensively strengthen the intensive construction of public support capacity, and constantly expand the application of new information technologies. Before the end of 2022, we will promote the national pilot application of "one card" for network identity identification code, electronic identity and social security card residents’ services, and realize the credible authentication and verification of natural person’s network identity security. By the end of 2023, the "blockchain+government service" pilot project will be completed, and the basic support capacity of blockchain will be basically available to build a "blockchain+government service" demonstration zone in Sichuan; Expand the application of network identification code in scenarios such as electronic card lighting service and provident fund inquiry; Establish a provincial integrated government service platform safety management center to improve the ability of fault discovery, response, coordination, disposal and feedback. [Responsible units: Provincial Big Data Center, Public Security Department, Human Resources and Social Security Department, relevant provincial departments (units) and relevant municipal (state) people’s governments]
Fourth, comprehensively improve the data support ability of "One Network Office"
(fifteen) the construction of government service data sharing hub. Build a unified and integrated government big data sharing system in the whole province, and realize cross-regional, cross-departmental and cross-level government service data interconnection. Before the end of 2022, establish a docking mechanism for government service data sharing and integrate and merge government data exchange channels; By the end of 2023, the province’s integrated government big data platform will be built, and the core functions of data sharing portal, data directory system, data governance system, supply and demand docking system, data sharing system, data opening system and data analysis system will be basically completed; By the end of 2024, the province’s unified and integrated government big data platform will be fully completed, and government data resources will be effectively circulated, efficiently configured and safely shared. [Responsible unit: provincial big data center, provincial departments (units) and municipal (state) people’s governments]
(sixteen) to promote the orderly convergence of government service data. Build a solid data foundation of "one network to run", strengthen the data convergence and governance of government services, sort out the data sharing needs in key areas such as "one thing at a time" before the end of 2022, compile and publish a new version of the sharing responsibility list, and basically realize data sharing in key industries such as education and medical care, housing security, cultural tourism and transportation; By the end of 2023, we will strengthen the data fusion and business collaborative application of government services, and provide good data support for scenario applications such as "one thing at a time", "one license and one compliance" and "intelligent approval"; By the end of 2024, the population comprehensive database, the legal person comprehensive database, the electronic license database and the government service theme database will be built to consolidate the core data base; By the end of September 2025, we will focus on application scenarios such as urban governance, environmental protection, transportation, food safety, and financial services to achieve high-performance and high-availability big data analysis and sharing capabilities. [Responsible unit: provincial big data center, provincial departments (units) and municipal (state) people’s governments]
(seventeen) to improve the service level of government service data management. Promote the overall management of government data in the province and improve the level of government data support services. Before the end of 2023, establish and improve the classification and classification management system of government data, improve the data return mechanism, and carry out the "data home" action to realize the return of data to departments and localities; By the end of 2024, we will establish and improve the data quality management mechanism, improve data governance standards, formulate data classification and grading standards, and promote multi-party security and privacy computing, so that the level of data governance and management capabilities will be significantly improved. [Responsible unit: provincial big data center, provincial departments (units) and municipal (state) people’s governments]
Five, comprehensively improve the "one network" elements of electronic support capacity.
(eighteen) to consolidate the application foundation of electronic license sharing. Accelerate the collection and sharing of electronic licenses, and promote the application and management of electronic licenses in an orderly manner. Before the end of 2022, establish and improve the mechanism for the issuance and mutual recognition of electronic licenses, and basically realize the electronization of commonly used licenses of enterprises and the masses; Before the end of 2023, the high-frequency electronic licenses issued by the self-built system in the province will be shared and recognized; By the end of 2024, the sharing of high-frequency electronic licenses issued by the national hanging system will be basically realized, and special handling mechanisms such as the lack of data elements of existing electronic licenses and the adjustment of issuing institutions will be established and improved, as well as electronic license data objection, processing and verification mechanisms; By the end of September 2025, relying on the national government service platform to strengthen cross-regional electronic license data sharing, and gradually realize mutual recognition of electronic licenses nationwide. [Responsible unit: provincial departments (units), provincial big data center]
(nineteen) expand the application field of electronic license sharing. By directly canceling the license materials or data sharing, online verification, etc., all those who can provide electronic licenses are exempt from submitting physical licenses, and by the end of 2023, the shared electronic license materials will basically be "exempt from submission"; Before the end of 2024, with identity cards, business licenses, etc. as the source of identity trust, we will fully associate the electronic licenses commonly used by the masses of enterprises, and gradually realize the "exemption from submission" of all electronic licenses; Before 2025, the application of electronic license will be expanded to scenes and fields such as contract signing, personnel recruitment, transportation and cultural tourism. [Responsible unit: provincial departments (units), provincial big data center]
(twenty) to enhance the ability of electronic seal support. Actively promote the wide application of electronic seals and electronic signatures in the whole process of online declaration, acceptance of receipt, and administrative examination and approval of completion and certification. Before the end of 2023, electronic materials and electronic licenses on the government side will be fully stamped with electronic seals, and the electronic seal service will be provided free of charge for enterprises, and the electronic business licenses and electronic seals of newly-established enterprises will be issued simultaneously; By the end of 2024, we will complete the transformation of the function of calling the electronic seal of the self-built business system of the department, basically realize mutual recognition with the electronic seal system of the provincial integrated government service platform, continue to promote the free distribution of electronic seals and electronic signatures of legal persons and individuals, and basically realize the social application of electronic signatures and electronic seals of various subjects; By the end of 2025, we will promote the sharing and mutual recognition of social electronic seals and electronic signatures with other provinces (autonomous regions and municipalities directly under the Central Government), and realize cross-regional and cross-industry inspection and signing. [Responsible units: Public Security Department, Provincial Market Supervision Bureau, Provincial Big Data Center, relevant provincial departments (units), and municipal (state) people’s governments]
(twenty-one) actively promote the application of other electronic elements. Actively promote the convergence and application of electronic materials, electronic files, electronic contracts and electronic certificates in government services and related social fields, and realize the intelligent matching of application materials for electronic materials before the end of June 2023; Publish a list of high-frequency electronic certificates such as no criminal record certificate and household registration certificate; Before the end of 2023, we will explore the application of electronic contracts in key areas such as labor services and intermediary services, and launch a unified "electronic certification supermarket" in the province to realize "one place to issue, universal in the whole region"; Before the end of 2024, the single set of electronic archives management will be implemented to realize the electronic filing of data and materials in the whole process of examination and approval; By the end of September 2025, the electronic file system of departments (units) will be connected with the electronic file management system of the provincial integrated government service platform to realize the unified filing, management and inquiry of electronic files in the whole province. [Responsible units: Provincial Big Data Center, Department of Justice, relevant departments (units) directly under the provincial level, and people’s governments of cities (states)]
Six, comprehensively improve the service innovation ability of "One Network Office"
(twenty-two) to promote simple matters "extremely simple". Vigorously promote the intelligent examination and approval of "second batch and second handling", "one certificate and one compliance" and "zero material handling", further reduce materials, time, links and running, and realize more than 50 items of "second batch and second handling" and more than 50 items of "one certificate and one compliance" by the end of 2022; By the end of 2023, more than 100 items will be "approved in seconds", more than 100 items will be "one certificate and one compliance" and more than 50 items will be "zero materials"; By the end of 2024, we will basically realize all simple matters "batch by batch" and "zero materials". [Responsible units: provincial big data center, relevant departments (units) directly under the provincial level, and people’s governments of cities (states)]
(twenty-three) to promote the "integration" of complex matters. Focus on cross-departmental and cross-level government services with strong relevance and high demand, improve intelligent guidance, optimize parallel processes, strengthen system interoperability and data sharing, and launch "one thing" integrated services. By the end of 2022, 80 key "one thing" and 20 model "one thing" will be integrated online and offline; Before the end of 2024, we will promote the "multi-cascade review" of cross-level government service matters, realize "running at most once", and fully realize the integrated handling of government service matters at important stages in the "life cycle" of enterprises and individuals. [Responsible units: provincial departments (units) and municipal (state) people’s governments]
(twenty-four) to promote convenience matters "to do". Focus on high-frequency issues such as public education, social insurance, medical and health care, old-age care services, and social services, break the restrictions on localized management of matters, and promote the realization of matters that must be handled offline in the province to be handled in the actual place of residence. By the end of 2022, more than 20 matters will be "handled in the province"; By the end of 2023, more than 50 matters will be "handled in the province"; By the end of 2024, we will basically realize the "provincial communication" for high-frequency matters, encourage all localities to explore the construction of intelligent government service huts, set up grass-roots deputy agencies relying on postal services and banking outlets, and provide services such as self-service terminal handling, express delivery to the door, verification on behalf of others, and delivery of service results, and gradually form a "15-minute government service circle". [Responsible units: municipal (state) people’s governments, provincial big data centers, provincial government services and resource trading service centers, and provincial postal administrations]
(twenty-five) to promote high-frequency matters "handheld". We will promote the extension of frequently handled matters such as annual inspection, medical insurance filing in different places, and provident fund deposit to the mobile terminal. Before the end of 2023, we will publish a list of high-frequency government services on the mobile terminal, and realize more than 100 items such as medical treatment, public transportation, water and electricity. [Responsible unit: provincial big data center, provincial departments (units) and municipal (state) people’s governments]
(twenty-six) to promote the characteristics of the "inter provincial office". Focusing on cross-provincial high-frequency issues such as enterprises investing in different places and floating population seeking medical treatment and schooling in different places, we will promote the "cross-provincial communication" of regional characteristics, and realize the third batch of "Sichuan-Chongqing communication" and the first batch of electronic licenses before the end of 2022. Mutual recognition and sharing; Before the end of 2024, according to the needs of cross-regional services in neighboring areas, a number of high-frequency matters that must be handled offline will be sorted out and included in the fourth batch of "Sichuan-Chongqing Communication Office" list and promoted. More high-frequency electronic licenses will be recognized and shared in Sichuan and Chongqing, and the "cross-provincial communication office" of government services in the whole country, southwest region and Pan-Pearl River Delta region will continue to be promoted. [Responsible units: general office of the provincial government, provincial big data center, provincial government service and resource transaction service center, relevant departments (units) directly under the provincial government, and municipal (state) people’s governments]
(twenty-seven) the implementation of the "precise management" of the relief service for enterprises. Focusing on helping enterprises, helping enterprises to stabilize their posts, subsidizing epidemic prevention, reducing taxes and reducing burdens, etc., we will accelerate the accurate promotion of policies for enterprises, and promote the transformation from "enterprises looking for policies" to "policies looking for enterprises". Before the end of 2022, we will establish a policy gathering mechanism for enterprises, optimize the "helping enterprises to bail out" area, and form a policy label from multiple dimensions such as enterprise life cycle and industry field; Before the end of 2024, the province’s policy service system for benefiting enterprises will be built, and technologies such as big data and artificial intelligence (AI) will be used to promote the active promotion of policies for benefiting enterprises, so as to realize online declaration, online disclosure and online evaluation of matters concerning benefiting enterprises. [Responsible units: Provincial Market Supervision Bureau, Provincial Big Data Center, relevant provincial departments (units), and municipal (state) people’s governments]
Seven, comprehensively promote the "one network office" key demonstration projects.
(twenty-eight) the implementation of investment and construction project approval integration promotion project. Further optimize the examination and approval process of investment projects, shorten the examination and approval time, speed up the early landing and production of investment projects, and complete the integration of the online examination and approval supervision platform of investment projects and the examination and approval management system of provincial engineering construction projects before the end of 2022, so as to realize the deep docking with industrial systems such as natural resources, housing and urban construction, transportation, meteorology and earthquake; By the end of 2023, an online examination and approval system for investment and construction projects based on fixed assets investment project codes will be established; Construction project approval supervision subsystem, fully realize the project planning, administrative approval, technical review and other links of construction projects "one network management, one network management". (Responsible units: Provincial Development and Reform Commission, Provincial Big Data Center, Housing and Urban-Rural Construction Department, Natural Resources Department, Transportation Department, Provincial Meteorological Bureau, Provincial Seismological Bureau)
(twenty-nine) the implementation of administrative examination and approval intermediary service upgrading project. Standardize the intermediary service behavior of administrative examination and approval, accelerate the formation of a unified, open, competitive, convenient and efficient intermediary service market in the province, and upgrade the "online supermarket" of administrative examination and approval intermediary service in the province before the end of 2022 to realize online selection, online contract signing, online evaluation and online supervision of intermediary services; Introduce the measures for the management of intermediary services "online supermarkets" and publish a list of mandatory intermediary services that really need to be retained; Before the end of 2024, we will promote the deep docking and data sharing between the "online supermarket" and the provincial integrated government service platform electronic license system and material library, as well as the department’s self-built business system; Explore the application of "online supermarket" in electronic guarantee, bidding agency, small-scale project construction comparison and other fields. [Responsible units: General Office of the provincial government, Provincial Development and Reform Commission, Department of Natural Resources, Department of Housing and Urban-Rural Development, Provincial Big Data Center, relevant departments (units) directly under the provincial government, and municipal (state) people’s governments]
(thirty) the implementation of science education and intellectual property rights "one network" capacity improvement project. Improve the efficiency of examination and approval in the field of science and technology, and realize the "intelligent examination and approval" of canceling the production license and use license of experimental animals before the end of 2022; Before the end of 2023, promote the realization of "one window processing" for foreigners’ work permits and residence permits in China; By the end of 2024, scientific and technological resources such as scientific and technological experts, technology transfer institutions and large-scale scientific instruments and facilities will be basically shared and shared across regions. Standardize the enrollment order in the compulsory education stage, and by the end of 2022, basically realize the "online registration, online processing and online announcement" of compulsory education freshmen in the province. Deepen the "one-stop" service of intellectual property registration, and build a provincial intellectual property public service platform before the end of 2022; Before the end of 2023, a list of intellectual property public services will be issued; By the end of 2024, 10 public service sub-platforms for intellectual property rights will be built in listed (state) or industrial parks, and the public service platform system for intellectual property rights in the province will be basically completed. (Responsible units: Science and Technology Department, Education Department, Provincial Intellectual Property Center, Public Security Department)
(thirty-one) the implementation of public security police "one network to do" upgrade project. Focus on the urgent problems of the masses and the key areas that are strongly reflected, optimize and improve the level of public security government services, and realize the application of electronic certificates such as ID cards, household registration books, residence permits and driver’s licenses in scenic spots, ticket purchase at stations, traffic verification, and school enrollment before the end of 2022; Promote the closed-loop management of network security level protection, realize the "full-process network management" of level evaluation and supervision, promote the convenience of non-motor vehicle registration before the end of 2023, and realize the online "one-stop" service of non-motor vehicle registration and licensing; Optimize the registration method of temporary accommodation for overseas personnel and realize "online" and "handheld" accommodation for overseas personnel; Before the end of 2024, the money and goods delivery system for the supervised personnel in the province will be completed and put into operation. (Responsible units: Public Security Department, Culture and Tourism Department, Transportation Department, Education Department)
(thirty-two) the implementation of civil affairs veterans "one network office" promotion project. Actively promote the construction of smart civil affairs, and build a unified civil affairs big data platform in the province before the end of September 2025. Improve the data collection of low-income population and promote the accuracy of poverty identification. Promote the "cross-regional communication" of marriage registration, and realize the "intra-city communication" of marriage registration in six cities before the end of 2022; By the end of 2023, all cities (States) will be "connected in the city"; Before the end of 2024, all qualified counties (cities, districts) will be registered as "cross-provincial". Actively promote the online service for ex-servicemen. By the end of 2024, the electronic discount card for ex-servicemen will be fully distributed, and the relevant information of ex-servicemen and other special care recipients will be checked online, and the online service and offline channels of preferential treatment projects will be effectively connected. (Responsible units: Civil Affairs Department, Veterans Office)
(thirty-three) the implementation of social security card residents service "one card" project. Accelerate the construction of a "all-in-one-card" system for residents’ services based on social security cards. By the end of 2022, all kinds of subsidies for Huimin, employment and entrepreneurship subsidies, social insurance benefits, wages of migrant workers, and state grants will be distributed, accurately delivered and effectively supervised through social security cards. By the end of 2023, the application scenarios of social security cards will be expanded, and social security cards will be used as one of the certificates of mass identity in the process of handling various government services; Before the end of 2024, the province will form a "one card" pattern of residents’ services with social security cards as the carrier, integrating the application of physical and electronic social security cards, and promoting the realization of people’s enjoyment of "treatment in the same city" in terms of medical treatment, drug purchase, transportation, tourism and cultural experience. (Responsible units: Department of Human Resources and Social Security, Department of Education, Department of Finance, Department of Transportation, Department of Culture and Tourism, Provincial Health and Wellness Commission, Provincial Medical Insurance Bureau, Provincial Government Affairs Service and Resource Trading Service Center, Provincial Big Data Center)
(thirty-four) the implementation of real estate registration service capacity improvement project. Optimize the real estate registration service. Before the end of 2022, complete the docking of online application areas at the provincial and municipal levels, and fully realize the online application for three high-frequency items of real estate registration, namely "household registration of commercial housing", "transfer of second-hand housing" and "agreed transfer of husband and wife property"; By the end of 2023, the province’s municipal real estate registration institutions and financial institutions will achieve business collaboration, and the deployment and application of the "internet plus Real Estate Mortgage Registration" platform in 40 counties (cities, districts) will be launched; Before the end of 2024, we will continue to improve the online service capacity of real estate registration, and strive to apply for high-frequency matters with 70% of the total business volume online. [Responsible units: Department of Natural Resources, Department of Housing and Urban-Rural Development, Sichuan Provincial Taxation Bureau, Provincial Big Data Center, and municipal (state) people’s governments]
(thirty-five) the implementation of housing security "one network office" upgrade project. Improve the province’s housing security information management system, and realize the information integration of commercial housing pre-sale funds before the end of 2022; By the end of June 2023, the online application, approval and supervision of housing plan management, security object management, housing management, ration management and contract management will be realized; By the end of 2023, we will realize the online signing and filing of housing transactions and the information integration of residential special maintenance funds; By the end of 2024, we will realize the integration of information such as smart properties around the country, and finally realize the "one-network collaboration" of key businesses such as housing transactions, online signing and filing, housing leasing, and the deposit and use of residential special maintenance funds. (Responsible units: Housing and Urban-Rural Development Department, Civil Affairs Department, Natural Resources Department, Human Resources and Social Security Department, Public Security Department, Sichuan Provincial Taxation Bureau)
(thirty-six) the implementation of transportation travel service improvement project. Improve the intelligent level of large-scale transportation permits, and realize the "second batch and second operation" of Class I and Part II over-limit transportation permits before the end of 2022; By the end of 2023, the intelligent selection of license lines will be realized, and the intelligent auxiliary examination and approval of Class III license will be realized; By the end of 2024, credit priority and supervision and early warning will be realized. Create a smart handheld travel platform of "Tianfu Changyang", integrate traffic and cultural tourism information resources, and provide people with multi-demand route planning, passenger inquiry, online ticket purchase, electronic non-stop toll collection system (ETC) application, road conditions and service areas, and real-time inquiry of charging piles before the end of 2022; By the end of 2023, we will realize detailed toll inquiry, real-time video cloud-on-demand service for important sections, and 12122 online intelligent customer service. (Responsible unit: Transportation Department)
(thirty-seven) the implementation of the "one card" project for the distribution of financial subsidies for farmers. We will implement one-card payment of farmland protection subsidies, direct grain subsidies, and agricultural machinery purchase subsidies. Before the end of 2022, we will build a "one-card" qualification examination and approval system for financial subsidy funds for benefiting farmers. Before the end of 2023, we will strengthen the popularization and application of the system, and basically realize the "one card" for the payment of subsidies for farmland fertility protection, agricultural machinery purchase and grassland ecological protection. By the end of 2024, we will improve the supervision function, fully realize the sunshine distribution, precise subsidy and real-time supervision of funds benefiting farmers, and effectively serve more than 14 million farmers and herdsmen in the province. (Responsible unit: Department of Agriculture and Rural Affairs)
(thirty-eight) the implementation of the "one network" promotion project for cultural tourism sports. We will implement the "three-in-one" of scenic spot ticket code, health code and place code, and realize more than 100 scenic spots in the province by the end of 2022, more than 200 scenic spots by the end of 2023, and all qualified scenic spots and public cultural venues by the end of 2024. Create a "one-card" for public culture and sports venues in Sichuan and Chongqing, integrate the resources of public culture and sports venues in Sichuan and Chongqing, promote the interconnection of public culture and sports venues in two provinces and cities, and realize the "loan and return" of more than 20 public libraries in Sichuan and Chongqing before the end of 2022, and realize the services of sports venue reservation, digital sports meeting and fitness map, sports points and consumption subsidies in Sichuan and Chongqing; By the end of 2023, more than 100 public libraries in Sichuan and Chongqing will be "loaned and returned". (Responsible unit: Department of Culture and Tourism, Provincial Sports Bureau)
(thirty-nine) the implementation of medical and health "one network" to improve the project. Accelerate the application of electronic health cards and implement mutual recognition of medical inspection results. By the end of 2022, 75% of secondary and above public medical institutions in the province will "scan the code for medical treatment" and mutual recognition of inspection results between public general hospitals in Sichuan and Chongqing will be realized; By the end of 2023, the mutual recognition of inspection results between tertiary public general hospitals in Sichuan and Chongqing will be basically realized; By the end of September, 2025, the mutual recognition of inspection results between secondary and above public medical institutions and secondary and above public general hospitals in Sichuan and Chongqing will be basically realized. Optimize the province’s medical insurance integrated big data platform, and realize online application for maternity medical expenses payment before the end of 2022; Before the end of 2023, explore and promote the manual (sporadic) reimbursement of medical expenses in different places; By the end of 2024, the application scenario of medical insurance in electronic certificate will be expanded, and the whole process of registration, medical treatment, payment and medicine taking by medical insurance electronic certificate will be "one code for universal use" in the pilot hospitals. (Responsible unit: Provincial Health and Wellness Commission, Provincial Medical Insurance Bureau)
(forty) the implementation of safety production "one network" to improve the project. By the end of 2022, simple matters such as the design review of coal mine construction projects and safety facilities, the review of safety conditions and safety facilities of gas stations, the wholesale license of fireworks and firecrackers and the filing of emergency plans, the production and operation license and filing of non-pharmaceutical precursor chemicals will be completed at one time, and the legal person of safety evaluation service institutions will be changed. Promote the whole province’s safety production license processing. Before the end of 2023, build an emergency management government management system platform to achieve 100% "provincial communication" of safety production license matters. Strengthen the intelligent construction of fire protection management in the engineering field. By the end of 2023, the fire protection supervision service platform for construction projects in the whole province will be built, and the data will be connected with the examination and approval management system for construction projects in the province, so as to realize the integration of functions such as fire protection examination and approval of construction projects, statistical analysis of data, technical service support and fire administrative punishment. (Responsible units: Emergency Department, Housing and Urban-Rural Development Department, Provincial Big Data Center, Provincial Fire Rescue Corps)
(forty-one) the implementation of enterprise registration life cycle "one network to do" promotion project. Focus on stimulating the vitality of market players, standardize the process of handling licenses, optimize the access environment, and expand the application scenarios of electronic business licenses before the end of 2023 to achieve "one photo pass"; Before the end of 2024, we will strengthen precise supervision and benefit enterprises’ services to realize "one enterprise, one portrait". [Responsible units: Provincial Market Supervision Bureau, Provincial Big Data Center, relevant departments (units) directly under the province, and people’s governments of cities (states)]
(forty-two) the implementation of tax payment "one network office" promotion project. Focus on convenient and efficient services, optimize the tax payment experience, and realize package services such as "new enterprise", "bank-tax interaction" and "cancellation of pre-events" before the end of 2022; Before the end of 2023, expand the function of "handheld tax payment" and realize the integration of high-frequency or simple tax payment functions for key objects such as natural persons, individual industrial and commercial households and small and micro enterprises; By the end of 2024, businesses such as tax collection, inquiry and issuance of tax payment certificates will be connected to "Tianfu General Office", and the tax business will basically be "handheld". (Responsible unit: Sichuan Provincial Taxation Bureau)
(forty-three) the implementation of the "internet plus supervision" promotion project. We will comprehensively promote the deep integration of "internet plus Supervision" business and technology, promote the coordinated linkage between "examination" and "management", and deepen the innovative application of "double random and one open" supervision, key supervision, credit supervision and comprehensive supervision. Before the end of 2022, establish a communication mechanism between administrative licensing matters and regulatory matters, realize dynamic management of regulatory matters, and fully cover the list of regulatory matters; Complete the list of supervision and sharing, and promote the collection and sharing of supervision data of key departments. By the end of 2024, the relevant business systems at the provincial level will be fully connected with the provincial "internet plus Supervision" platform, and the relevant data will be fully aggregated. Strengthen the connection between the list of "double random and one open" spot checks and the list of administrative law enforcement matters and the list of regulatory matters, and realize the closed-loop management from pre-approval to post-supervision; Strengthen the application of regulatory results and establish and improve the risk early warning verification and disposal mechanism. [Responsible units: General Office of the provincial government, Department of Justice, Provincial Market Supervision Bureau, Provincial Big Data Center, relevant departments (units) directly under the provincial government, and municipal (state) people’s governments]
VIII. Safeguard measures
(forty-four) to strengthen organizational security. The general office of the provincial government is responsible for the overall coordination, supervision and inspection of the work of "One Netcom Office" in the province. The provincial big data center is responsible for the daily work of "One Netcom Office". Provincial departments (units) are responsible for guiding, coordinating and promoting the work of "one network" in this system and this industry. Municipalities (prefectures) people’s governments shall bear territorial responsibility for the work of "One Netcom Office" in the local area, and the general office of the government shall give full play to the role of overall planning and coordination, refine the division of tasks, promote the solution of key and difficult problems, and ensure the implementation of tasks.
(45) Strengthen institutional guarantee. All localities and departments (units) should promptly promote the cleaning and revision of local laws, regulations and administrative normative documents that are not compatible with the "One Netcom Office". The Provincial Big Data Center should take the lead in revising the Regulations on Government Services in Sichuan Province jointly with the Provincial Government Services and Resource Trading Service Center, improve the standard system of government services, and formulate standards and norms for the management of government services, system docking, data sharing, service evaluation, self-service terminals and the operation of physical halls.
(forty-six) to strengthen operational security. All localities and departments (units) should strengthen the guarantee of funds related to "One Network Office" and increase support for key projects. Strengthen the construction of the "One Netcom Office" professional talent team, establish and improve the professional qualification recognition system for employees, organize regular operation skill competitions, and build a streamlined, professional and efficient operation support team. Strengthen the security protection of government data in the whole life cycle, do a good job in system construction and operation and network data security at different levels, and build an all-round and multi-level security protection system.
(forty-seven) to strengthen publicity and promotion. All localities and departments (units) should guide the enterprise masses to "run online" and "run on the palm" in various ways, report the experience and practice of "running through one network" through various channels, actively promote the reform results, and polish the brand of "Tianfu Tongban". The provincial big data center should establish a working mechanism of "innovation in one place and sharing in the whole province" and launch a number of "one network to run" pilot projects.
(forty-eight) to strengthen the evaluation and supervision. Provincial big data centers should continue to improve the evaluation system of "one network running" and create a good working pattern of "promoting reform by evaluation and promoting Excellence by evaluation". The general office of the provincial government should adhere to the "two books and one letter" system, promptly urge the rectification of outstanding problems, and constantly improve the service capacity and level of "one network".
