A tour guide in Sanya, Hainan Province scolded tourists for not shopping. Official： The tour guide involved will be dealt with according to the law and regulations.

Cctv newsAccording to the WeChat WeChat official account news released by Sanya, on the morning of March 17, 2023, the video of "A tour guide in Sanya suspected that tourists scolded tourists because they didn’t shop" attracted the attention of the media and netizens. The Sanya Municipal Bureau of Tourism and Culture, Radio, Film and Television Sports, the Municipal Comprehensive Administrative Law Enforcement Bureau and other departments attached great importance to it and immediately organized an investigation.

After investigation, the tour group in the video was a four-day and three-night individual tour group received by Hainan Xinxianglian International Travel Service Co., Ltd. (registered at Room B207, Floor 2, Building B, Shengshenghuiyu, No.35 Nansha Road, Longhua District, Haikou City) on February 23, 2023. The tour guide was Yang Moumou (female), and his tour guide card was attached to Hainan Xinhuanyou International Travel Service Co., Ltd. (registered at Floor 4, Blue Sky Plaza, No.19 Heping Avenue, Heping South Street, Meilan District, Haikou City

At present, the Comprehensive Administrative Law Enforcement Bureau of Longhua District of Haikou City has ordered travel agencies to improve the service quality of employees and tour guides; The tour guides involved have made a Record of Investigation and Inquiry, which will be handled according to the law. Citizens and tourists can call the Sanya municipal government service hotline at 0898-12345 immediately if they find illegal business practices in the tourism market. In view of the illegal acts in the tourism market, the relevant departments of our city will severely investigate and deal with them and will never tolerate them.

Comprehensive improvement of tourism market and environment in Sanya City

Work leading group office

March 17, 2023